Maintenance

Maintenance

Whether you require basic service or an all inclusive estate package, Dallas Curb Appeal can help you create a maintenance plan that suits your needs and your budget.

We are available for services 52 a weeks a year, so we’re always there when you need us

What’s included

Estimates: You are not required to be home for basic service estimates as long as all gates remain open during the day of the estimate. Estimates will be emailed no later than the next business day, followed by a call to explain the items and go over any add ons. We use email as our major form of correspondence to reduce paper waste. If you require paper estimates and invoices please notify us.

Pricing: Pricing for “One Time Only Mowing” is determined by the square footage of the property before improvements, and by any obstructions on the lawn that have to be moved, such as furniture. Yearly maintenance is determined by the total amount of all services divided into 12 monthly payments.

Contracts: Vary in length according to the type of project, and are simply and agreement between Dallas Curb Appeal and our clients to perform services and receive payment. One of the most important things in business is to be clear. Contracts are a way of protecting both parties from misconceptions and assumptions. Contract automatically renew every year.
What’s included: As much or as little as you like. You maintenance is fully customizable. Please feel free to call 1-800- Curb Appeal for more information.

Calendars: Calendars are sent In January and are to be used as a reference throughout the year as to when and what type of services will be performed. Of course weather plays a big role in the scheduling process. For this reason dates are subject to change.
Pets: We truly love the furry guys. But unfortunately they can be some of the best escape artist around. The best way to avoid a bad situation is to keep them inside on maintenance day. In addition we do not offer a poop n scoop service. We ask that your lawn be poo free by maintenance day.

Gates: Gates must to be unlocked on maintenance day, allowing us access to all areas of the yard. We recommend using combo locks. In the event that the gate is closed, the service will not be performed in that area.

Weather Days: As much as I try I cannot convince mother nature to do what I want when I want. Every effort is made to stick to you schedule. In most cases the properties are done the very next day. With multiple rainy days you can expect to be delayed one day for every day of rain. If you have any questions please call 214-257-8155.

Alleys: Access to the alley is needed in order to insure those areas are code compliant. We recommend using combo locks so that you can’t forget to leave it open. Locks are available to you at any time. If we can not gain access from within the property, the service will not be done. Our goal is to give you affordable service, and unfortunately if it takes 3 men 5-10 minutes each to load up, drive around back and unload again the cost of your service would increase to cover the 15-30 minutes of extra time. For further information please contact us at 214-257-8155

Cancellations: We will do everything in our power to insure your happiness as our client. But we understand that in hard economic times cancellations are inevitable. Fortunately, unlike the dreaded Gym membership you may cancel your contract at any time. We simply require 30 days notice to evaluate what is owed to either party. Because your monthly bill is averaged over 12 months, we have to research your file and bill you only for the actual services completed during the time before cancellation.

Service Areas: Our service area (for maintenance only) is in Highland Park, University Park, and Preston Hallow. Staying in a concentrated area enables us offer our clients the assurance of always know we’re in the neighborhood. We are in the process of expanding to other markets and adding additional crews. Please call to see if your neighborhood will be next on the list for maintenance services.

Contracts: Vary in length according to the type of project, and are simply and agreement between Dallas Curb Appeal and our clients to perform services and receive payment. One of the most important things in business is to be clear. Contracts are a way of protecting both parties from misconceptions and assumptions. Contract automatically renew every year.

Irrigation Checks: Irrigation checks are solely for the purpose of ensuring proper functioning of your equipment. You will be notified if repairs and what the cost are. Coverage deficiencies, water audits, and controller setting are separate and additional services.

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